This section contains the nature of the case and procedural background.

D employed nonlawyer Heather Brant from 2001 until 2018. D delegated broad authority to Brant to handle most office tasks, including client communication, banking, and electronic court filing. D failed to maintain appropriate trust account records. Brant stole several thousand dollars from the firm's operating account, overdrafted the firm's trust account, and fraudulently created several purported court orders and other legal documents. Brant's improper actions were enabled by D's failure to appropriately supervise her.

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